The Information We Gather: When you purchase a product from us, we request certain personally identifiable information from you on our order form such as contact information which may include your name, residential and/or business address, shipping address, billing address, telephone number(s), email address and other information you choose to provide. As you navigate through and interact with the website, we may use automatic data collection technologies to collect certain information about your equipment and patterns, including details of your use, including traffic data, location data, logs or other communication data and the resources that you access and use, and information about our device including your operating system, IP address, and other sign-on data. We do not store credit card numbers. For example, when you set up your account and/or make online purchases, you will be asked to provide information necessary to enable the transaction; when you enter our promotions, you may be asked for information necessary to fulfill the promotion; when you post comments or other content on our site (e.g., Product reviews, Q&A forum), anything you post will be available to us as well as visitors to our site; when you post information about us on social networking sites, we may collect such information; when you contact our customer service representatives, we collect any additional information you provide our representatives. We also collect information about your pet(s), including name, breed, gender, birthdate, veterinary information and photos.
We use this information for billing purposes and to fill your orders. We will use this information to contact you if we have trouble processing an order.
Along with our third party service providers, we automatically may collect information about you. This information includes, and is not limited to, browser information, operating system information, device IP, device information, IP address and the date, time, length of stay, geo-location, IP address, referring website, specific pages accessed and other actions you take on our site.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
We use other third parties to fulfill orders, as a shopping cart platform provider, and to bill you for goods and services. We will share your name, billing address, shipping address and credit card information as necessary for the third party to provide the applicable service.
These third parties are prohibited from using your personally identifiable information for promotional purposes.
Accessing/Correcting/Updating Personally Identifiable Information
To make changes to your personally identifiable information, or if you no longer desire our service, you may correct, update or delete it when you place another order on the site or by emailing our Customer Support at email@example.com or by contacting us by postal mail at the contact information listed below.
We will retain your information for as long as your account is active or as needed to provide you services. We will keep and utilize your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Spam Email and Use of Email Addresses: We may share or sell your email address to any third parties. Out of respect for your privacy, you may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at firstname.lastname@example.org.
Customer testimonials and reviews posted on our web site may contain personally identifiable information. We obtain the customer's consent via email prior to posting the testimonial or review to post their name along with their testimonial or review. If you wish to update or delete your testimonial, you can contact us at email@example.com.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use both session ID cookies and persistent cookies on this site. We do not connect the information we store in cookies to any personally identifiable information you present while on www.jackandpup.com.
We set a persistent cookie as a convenience to store your passwords. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
If you reject cookies, you may still utilize our site, but your ability to use some areas of our site may be compromised.
Third Party Cookies
To opt-out of Google Analytics tracking click here.
Links to Other Sites
Clicking on a third party’s link will make you leave www.jackandpup.com and go to the site you selected. As we cannot control the activities of third parties, we do not accept responsibility for any use of your personally identifiable information by such third parties, and we cannot ensure that they will follow to the same privacy practices as www.jackandpup.com.
It is advisable for you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to www.jackandpup.com, you should read that site's privacy statement before providing any personally identifiable information.
Limitation of Liability
IN NO EVENT SHALL JACK AND PUP, ITS EMPLOYEES, OFFICERS, REPRESENTATIVES, SERVICE PROVIDERS, SUPPLIERS, LICENSORS, AND AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH (i) THE USE OR INABILITY TO USE THE WEB SITES OR THE CONTENT, MATERIALS, SOFTWARE, INFORMATION OR TRANSACTIONS PROVIDED ON OR THROUGH THE WEB SITES, OR (ii) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE WEB SITES OR THE CONTENT, MATERIALS, SOFTWARE, INFORMATION, PRODUCTS, OR SERVICES ON OR AVAILABLE THROUGH THE WEB SITES, (iii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM OUR WEB SITE; (iv) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (v) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OUR WEB SITE; (vi) THE DELAY OR FAILURE IN PERFORMANCE RESULTING FROM AN ACT OF FORCE MAJEURE, INCLUDING WITHOUT LIMITATION, ACTS OF GOD, NATURAL DISASTERS, COMMUNICATIONS FAILURE, GOVERNMENTAL ACTIONS, WARS, STRIKES, LABOR DISPUTES, RIOTS, SHORTAGES OF LABOR OR MATERIALS, VANDALISM, TERRORISM, NON-PERFORMANCE OF THIRD PARTIES OR ANY REASONS BEYOND THEIR REASONABLE CONTROL; OR (vii) ANY OTHER MATTER RELATING TO OUR WEB SITE, EVEN IF JACK AND PUP OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEB SITE AND/OR SITE-RELATED SERVICES IS TO STOP USING THE WEB SITE AND/OR THOSE SERVICES.
APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY, IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF JACK AND PUP UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. While we strive to use normal, acceptable means to protect your personal information, we cannot promise its absolute security.
If you have any questions about security on our website, you can email us at firstname.lastname@example.org.
Sensitive information such as your credit card number on our order forms is SSL encrypted by our third party platform provider.
Your California Privacy Rights: If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please write or send an email to the below contact information.
Jack and Pup, 1095A Towbin Ave Lakewood, NJ 08701